Shipping policy
Processing Time:
- Orders are carefully prepared and shipped within 7–10 business days after payment confirmation. As each piece is handmade, we appreciate your patience while we prepare your order with care and we promise it’s worth the wait.
Shipping Duration:
- Once processed, your order will be shipped and will typically arrive within 3-6 business days in transit, depending on your location. There could be some delays in transit during festive times of which our store won’t be liable and no refunds will be offered for the same.
Order Tracking:
- Once your order is shipped, you will receive a confirmation email containing tracking information to monitor your package's progress.
Shipping Charges:
- We currently offer free shipping on all orders above ₹499.
Lost or Delayed Shipments:
- In the rare event of lost or delayed shipments, please reach out to our customer support team, and we will assist in tracking or resolving the issue promptly. There could be some delays in transit during festive times of which our store won’t be liable and no refunds will be offered for the same.
Note: Delivery times may vary during peak seasons or due to unforeseen circumstances.
By placing an order with The Nook Store, you agree to comply with our shipping policy.